Storage One SMS Terms & Conditions

Effective October 31, 2026

Program description

Storage One (operated by Orlion Group LLC, d/b/a Storage One) sends text messages to customers and people who contact us. Messages are optional customer service messages sent only to people who consent, and include replies to your questions, requested storage-unit and reservation links, tenant portal information, rental and payment reminders, and account notices. We do not send marketing messages unless you separately agree to receive them.

How you opt in

You agree to receive text messages from Storage One when you text our number at (872) 772-6722, when you give us your mobile number and ask us to text you, or when you check the SMS consent box while reserving a unit or signing up on http://www.mystorageone.com. Consent to receive texts is not a condition of renting a unit.

  • Message frequency varies based on your conversations and account activity.
  • Message and data rates may apply.
  • Reply STOP to opt out at any time. You will get one message confirming you have been unsubscribed, and no further messages will be sent.
  • Reply HELP for help, or contact us at (872) 772-6722 or info@655storageone.com.

Opting out

Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to any message to stop receiving texts. To start again, reply START.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell or share your mobile number or SMS opt-in consent with third parties for marketing or promotional purposes. See our Privacy Policy for how we handle your information.

Contact us

Storage One (Orlion Group LLC)
655 W Irving Park Rd, 56th Floor, Chicago, IL 60613
Phone: (872) 772-6722
Email: info@655storageone.com

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